Careers

Global lead for developing new accounts and expanding existing accounts for in-flight advertising via our technology. Builds and tracks sales opportunities, managing own pipeline for multiple airlines around the world. Customer-facing expert in the benefits of in-flight advertising and how it differs from OOH or digital. Plans and tracks regional PAC sales efforts in order to provide superior customer service and ensure long-term business success.

The Regional Customer Success Manager will oversee the daily operations of the assigned customer account(s) and support the internal stakeholders involved in the delivery of the programs and services to enable long-term Customer Success. This focal will act as the primary point of contact for all non-commercial inquiries received for assigned customer(s). The Customer Success Manager will provide reports to the leadership team and customer teams relating to account health and related topics.

Responsible for developing new and expanding existing accounts for the PTS maintenance division. 

• Able to operate autonomously, independent self-starter
• Strong sales and negotiation skills, produces win-win results within a technical environment.
• Able to prepare P&L statements, draft sales proposals. strong knowledge of MSFT Word and Excel.   Abel to modify or compile excel tables from scratch. 
• Prior experience in sales of Maintenance Services within MRO or airline strongly preferred.

Analyze, plan, create, develop, and implement an effective strategy and marketing plans for different emerging segments within the aviation/airline industry. Define, develop, and communicate market data (potential, strategies, requirements, and other information) for all phases of a product lifecycle (e.g., launch, growth, sustaining, and phase out). Product training and other marketing tasks that will help increase sales, profitability, and market share.

Plan regional customer service efforts to meet customer satisfaction demands and future business growth. Customer, and ultimately passenger satisfaction across ALL products and services is of utmost importance.Manage assigned customer accounts and assists with other customers as directed.
Review contractual requirements of assigned customers and ensures fulfillment from the company.
Develop a foundation for long-term business growth by regular personal contact with customer management.

Work Schedule: Afternoons Wed -Sunday (Mon/Tue Off) 12:00 pm -8:30 pm

Customer account focal, responsible for the receipt, review, validation and processing of purchase orders.  Serving global customers, department operates 24 hr /7 days a week coordinating order fulfillment to achieve on-time delivery. Customer Account Rep communicates with customers and internal organizations via telephone, email, and fax to ensure all requirements of orders are successfully delivered according to customer commitments.

Analyze, plan, create, develop, and implement effective strategy and marketing plans to ensure the success of all the digital services /business services with a focus on security, advertising, developer platforms and supportive content. Define, develop, and communicate market data (potential, strategies, requirements, and other information) for all phases of a product lifecycle (e.g., launch, growth, sustaining, and phase out). Product training and other marketing tasks that will help increase sales, profitability, and market share.

Analyze, plan, create, develop, and implement effective strategy and marketing plans to ensure the success of the solutions: Marketplace, Loyalty and Panasonic technical services. Define, develop, and communicate market data (potential, strategies, requirements, and other information) for all phases of a product lifecycle (e.g., launch, growth, sustaining, and phase out). Product training and other marketing tasks that will help increase sales, profitability, and market share.

You will be a business leader and innovator with expert global marketing and communications experience to lead its global brand, communications and digital marketing transformation for business growth and becoming the world’s #1 brand for extraordinary inflight experience, an Employer of Choice, and a purpose-driven institution and partner to improve the way we live and work.