Supervisor, Maintenance Services

REQ: REQ-115129 Technical Service and Repair

  • Burlingame, CA, United States
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About Panasonic Avionics
For over 35 years, Panasonic Avionics Corporation has led the industry in design and implementation of breakthrough In-Flight Entertainment solutions that connect the business and pleasure of flying.

About PTS  (Panasonic Technical Services)
Panasonic Technical Services operates the largest IFEC line maintenance and repair networks in the world.  Our mechanics located at both international airports and customers major hubs across the globe provide the support that is tailored to meet an airline's individual needs. PTS brings together all of the engineering, technical, and logistics infrastructure to support and deliver superior in-flight connectivity solutions to our Aviation customers. 


Supervise daily line station operations in the process of providing inspection and repair services on aircraft.  Responsible for dispatching all overnight aircraft with guaranteed 100 percent seat functionality at departure.  Since seat guarantees are an integral part of Panasonic Avionics Maintenance Services, the staffing and scheduling of site personnel and their functions are paramount to the success of the company. 


Maintenance Operations

  • Schedule site personnel to weekly shift patterns pursuant to the customer’s flight schedule.
  • Direct Inventory Control and local logistics of customer and Panasonic Avionics owned capital assets.
  • Schedule preventive maintenance activities of systems installed on customer aircraft during overnight holds; Office management of local site specific responsibilities which includes local port Authority personnel identification administration, Customs clearance and security seals, overtime, vehicle maintenance, office administration and cleanliness.
    • External contacts include routine daily customer contacts at the Line Maintenance levels, local airport authorities including Customs, Air Freight forwarders and brokers for local logistics.
    • Internal contacts include MMS Personnel, MMS Administration Staff, H.R. and other Panasonic Avionics departments as required to execute the MMS agreements specific to the site.
  • May also perform onboard maintenance activities and fill-in for absent employees.


  • Hire, train, supervise, and appraise direct reports.


  • Proficient in Word, Excel, Outlook (MS products).
  • Good communication skills.
  • Ability to solve problems as they occur on the local level, not allowing the issue to progress further.
  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
  • Resolves a wide range of issues in imaginative as well as practical ways.
  • Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.


  • Background in Aircraft Line Maintenance with the appropriate academic/technical qualifications and experience to satisfy regulatory licensing for assigned country or geographical region, and customer requirements e.g. FAA, CASA or EASA A, B1 and/or B2 with relevant type ratings. (Airframe and Powerplant license required for US locations.)
  • 3-5 years lead/crew chief/ supervisory experience.


  • Must have the legal right to work in assigned country through nationality, visa or work permits.
  • Travel up to 20% of the time to both domestic and international locations.
  • Must be able to work any shift, weekends and holidays.
  • Manual dexterity to grasp and work with tool parts and equipment may be required.
  • Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds may be required.
  • Ability to operate under extreme weather conditions and in confined spaces for extended periods may be required.
  • Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels may be required.
  • Hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.

This role will not provide applicants with sponsorship employment benefits or work visas. 

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy.  All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety-sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.

REQ: REQ-115129 Technical Service and Repair

  • Burlingame, CA, United States
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As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

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