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Maintenance Services Representative Lead

REQ: REQ-143082 Technical Service and Repair

Panasonic Avionics Corporation
  • Seatac, WA, United States
  • Seattle, WA, United States
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JOB TITLE: LEAD- MAINTENANCE SERVICES REPRESENTATIVE (A&P Mechanic)   LOCATION:  SeaTac, WA– ( SEA ) Seattle-Tacoma International Airport   SUMMARY:   Panasonic Avionics Corporation (PAC) is looking to hire 1 Airframe and Powerplant Lead ( licensed) Avionics/Aviation Mechanics to join our corporate team of experts to work on, replace and improve the performance of IFE (in-flight entertainment) systems on planes for some of the most recognized airlines in the world. As the #1 provider of IFE products in the world, Panasonic Avionics offers a great culture, training platform, and long-term career trajectory that is designed to make your career TAKE OFF!   Hourly rate ranges from $42.71-$52.81 based on years of experience. (These rates include Geographical Differential for said location and would depend on applicable licenses and experience.) Starting rates increase with additional years of experience).   This is a full time, direct hire position, offering full medical, dental, vision, 401k, and life insurance. Additional benefits include tuition reimbursement, two weeks of accruable PTO, 14 paid Company Holidays, 7 sick days, and 3 personal days. Ask your recruiter about additional perks to work with PAC.   WHO IS PANASONIC AVIONICS?   If you've ever boarded a plane with a video display on the seat in front of you, offering Movies, TV, Gaming, Wi-Fi and Bluetooth Audio; there's a great chance that Panasonic Avionics is behind it all. And we are looking for the best and brightest to join our Panasonic Technical Services Team to help us continue to provide the best In-Class Services.   WHAT YOU’LL DO:   As a Maintenance Services Representative for Panasonic Avionics Corporation, you will be using your A&P license and acquired skills to perform line maintenance on various airlines inside and outside of the cabin. Responsibilities will include maintenance of Airframe, Powerplant and In-Flight Entertainment/Connectivity systems as assigned by local management.   THE JOB  


  • Provide Lead Maintenance Service Representative (MSR) support at any appropriate location to which the incumbent is assigned. Perform line maintenance, preventive maintenance, and alterations, including Panasonic Avionics Corporation (PAC) In-flight Entertainment Systems and other aircraft equipment on aircraft subjected to applicable National Aviation Authorities Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment. Line maintenance responsibilities may vary by location.


  • Supervision
    • Develop a work schedule that incorporates the needs of the customer and Panasonic Avionics Corporation (PAC) and provide a monthly update by the fifth of the following month.
    • Lead line technicians as they perform their duties.
    • Schedule line technician's daily maintenance activities.
  • Aircraft/IFE Maintenance and other Support
    • Perform maintenance, preventive maintenance, and alterations to PAC IFE Systems and other aircraft equipment on aircraft subject to e.g. FAA/CAA/EASA/CASA regulations.
    • Perform troubleshooting and testing of electronic assemblies and units, and the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft.
    • Build customer satisfaction through identification, tracking, reporting, and successfully overcome all technical issues for assigned airlines using networked communication systems.
    • Be a strong customer advocate inside Panasonic Avionics to help engineers and management understand and appreciate the customer's views and negotiation points.
    • Technically support the customer as a liaison between line operations and PAC departments.
    • Aggressively contribute to the resolution of all in-fleet problems, assisting the efforts of affected support and engineering organizations within PAC.
    • Develop and maintain a thorough and accurate knowledge of all PAC products, testers, harnesses, and associated equipment. Requires that employee maintain knowledge of product revisions and modifications.
    • As required, based on aircraft type, may work on other aircraft equipment as assigned.
  • Training /Documentation
    • Perform daily data entry tasks and administrative duties.
    • Operate as the local trainer on the PAC IFE SYSTEM.


  • High school diploma or equivalent.
  • 3 - 5 years related industry experience preferred.
  • Appropriate academic/technical qualifications and experience to satisfy regulatory licensing for assigned country or geographical region, and customer requirements e.g. FAA, CASA or EASA A, B1 and/or B2 with relevant type ratings.
  • Ability to pass extensive security and background checks.
  • Airline maintenance operations and 24/7 technical support experience highly desired.


  • Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instructions in English, the global aviation standard.
  • Demonstrated ability to lead others.
  • Proficient in Word, Excel, Outlook (MS products).
  • Advanced background and knowledge of electronics and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with two years of related industry experience.
  • Ability to work in a high-stress, high-pressure environment.
  • Consistently works on moderately complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures.
  • Acts independently to determine methods and procedures on new assignments. Often acts as a facilitator and team leader.
  • As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways.


  • Must have the legal right to work in assigned country through nationality, visa or work permits.
  • May require both international and domestic travel, up to 25% of time, to other line station locations to provide relief from time to time as required.
  • Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
  • Must be able to work any shift, weekends and holidays.
  • Manual dexterity and the ability to grasp and work with tool parts and equipment.
  • Ability to climb and work from ladder or platform; endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
  • Ability to operate under extreme weather conditions and in confined spaces for extended periods.
  • Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.
OUR PRINCIPLES:   Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude   WHAT WE OFFER:   
  • Full Medical, Dental, Vision, 401k w/50% match, 2 weeks PTO, 7 paid sick days, 3 personal days, 14 paid Company Holidays, Tuition reimbursement, and much more.
Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Avionics Corporation   #aviationmechanic #avionics #aviation #a&pmechanic #aircraftmechanic #airframe&powerplant #airframeandpowerplant #aviationtechnician

REQ: REQ-143082 Technical Service and Repair

  • Seatac, WA, United States
  • Seattle, WA, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

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