Responsibilities
Daily Operations
- Monitor daily work activities and priorities executed by staff; compile and release daily work plans to staff and business stakeholders.
- Takes primary responsibility for interdepartmental communication to achieve monthly sales targets and goals.
- Monitor product flow through the warehouse operations and employee TACT times by flexing team members in required areas to ensure processing times are sustained based on business requirements.
- Ensure all departmental functions are covered by work instructions and that these work instructions reflect the actual jobs being accomplished.
- Maintain departmental training records and focuses on complete cross-training of the staff.
- Responsible for Warehouse layout and cleanliness. Maintains a 5S organization.
Supervisory
- Coordinate personnel for AOG, weekend and other off hour support.
- Monitor OEM delivery support and ensures proper coverage for vacations and absences.
- Staff development, training, and attendance tracking. Directly responsible for hiring and managing regular and contract employees.
- Establish root cause and corrective action for any inventory discrepancies, picking, shipping or receiving errors.
- Supervise the Defective Material cage including the company recycling activity.
- Write warehouse performance appraisals / improvement plans and discusses with the upper management.
- Works closely with cycle count coordinator to establish root cause and corrective action for any picking, shipping or receiving errors. Has direct responsibility for explaining inventory write-offs and providing corrective actions.
- Interface with vendors that support the warehouse including the packaging material supplier, material handling equipment supplier and barcode software (in conjunction with IT).
Internal/External Audits and Organizational Support
- Support internal and external audits of departmental processes and procedures.
- Monitor departmental expenses under direction of Management. The supervisor must provide overtime work plans for approval and report actual work performed against approved time.
- Position is directly responsible for investigating and recommending innovative, cost effective technologies to reduce expenses and improve productivity.
- Participate in the ISO9000 and ISO14000 quality processes.
- Facilitate with internal groups for Trade Show/Customer Demo’s and Carnets shipping requirements.
The salary range of $58,1500 – $105,300 is just one component of Panasonic’s total package. The final offer amount may vary based on factors including but not limited to individual’s knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.
Qualifications
What we're looking for:
- Experience leading a team of 10-15 team members.
- 5 years warehouse experience as a lead or supervisor.
- Experience with Receiving operations.
- Stores operations ( Picks, Drops into inventory, Daily Cycle counts, ABC classification, Sub inventory and locators, Temperature and humidity applications in a warehouse setting, Takt time studies)
- Must have excellent written (proficient at e-mail) and oral communication skills. Must consider the needs of internal customers and external customers and focus on the highest lever of customer service.
- Ability to work 1-2 Saturdays per month.
- 3-4 years experience with ERP system (Oracle, SAP, Microsoft Dynamics, etc.).
- Proficient in Microsoft (Excel, Power Point and Word).
- This position is responsible for solving process flow problems based on specific goals or incidents. The supervisor should be the first to recognize and take corrective action regarding employee performance issues. This person must have an excellent understanding of the company’s inventory control computer system and be able to work problems that arise due to incorrect transactions.
- Continuous Improvements methodologies.
- MRB & RMA functions. Segregation of non-conforming materials.
- Lean Concepts such as 5S, Value stream mapping, Gemba walks, Kaizens, Six Sigma.
- Communication style must foster teamwork with all departments at Panasonic. Written and verbal communication should be positive and tactful in the most stressful situations. Communication with subordinates must be supportive and respectful to foster and atmosphere of empowerment.
- Highly organized and a self starter who can run with general instructions and goals.
- Must be an analytical logical problem solver that can work problem across departmental lines.
- Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
- Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
- Experience in Warehouse resource planning and business plan preparation.
- Experience in the airline industry also a plus.
- Approximately 50% of the job will be walking the warehouse and interfacing with the warehouse staff. The other 50% would be attending meetings, analyzing or preparing reports, counseling employees or special projects.
- Though the supervisor should be able to lift 50 lbs. and be proficient with material handling equipment, it is a very small part of the job.
REQ-147576