Senior Microsoft Dynamics Enterprise Architect

We are seeking a highly skilled and experienced Senior Microsoft Dynamics CRM Architect to join our Information Technology team. As a pivotal member of our organization, you will contribute significantly to the design, implementation, and evolution of our Microsoft Dynamics solutions. This role demands a strategic mindset, technical proficiency, and the ability to align Microsoft Dynamics initiatives with business objectives and the Microsoft technology roadmap.        Key Responsibilities:      1. Architecture:  

• Solution Design: Architect scalable and reliable Microsoft Dynamics solutions within the Customer Engagement (CE), Finance and Operations (F&O), and Dual Write modules, ensuring scalability, performance, and reliability.
• Customization and Configuration: Customize and configure CE applications to enhance functionality and meet specific business needs.
• Integration: Collaborate with cross-functional teams to integrate Microsoft Dynamics modules with existing systems and third-party solutions.
• Data Management: Implement effective data management strategies within the CE platform, including migration, cleansing, and governance.
• Troubleshooting and Support: Address and resolve technical issues, providing support to end-users and troubleshooting system errors.
• Performance Optimization: Conduct performance analysis and optimization of Dynamic solutions to enhance system efficiency.
• Environment and Refresh Architecture: Oversee CRM environment architecture and manage the refresh process for reliable development and testing.
• Overall Microsoft Products Architecture, Roadmap, and Governance & Compliance Ownership: Extend responsibility to the overall architecture, roadmap, and governance & compliance for Microsoft products.
• Active Participation & Collaboration in the Architecture Review Board: Actively participate in the Architecture Review Board, providing insights and recommendations for architectural decisions.

2. Technical Leadership: Provide technical expertise and guidance to development teams, ensuring adherence to best practices and coding standards. Design oversight and sign off of 3rd Party Systems Integrator for Technical build and Managed Services.   

• Collaboration: Work closely with business stakeholders to understand requirements and translate them into effective Microsoft Dynamics solutions.
• Training and Knowledge Transfer: Provide training sessions on Microsoft Dynamics best practices and features, facilitating knowledge transfer

3. Project Management -Take ownership of Dynamics projects, managing timelines, resources, and deliverables for successful execution.   

• Change Management: Lead and support change management initiatives related to Dynamics implementations, ensuring smooth transitions and user adoption.
• Release Management with Microsoft: Manage the release process, including version management across Finance and Operations (F&O) and Customer Engagement (CE)/Field Service (FS).
• Aligning Business Asks to the MSFT Roadmap: Bridge the gap between business requirements and Microsoft's roadmap, ensuring strategic alignment.
• Vendor Management – Collaborate with external vendors and partners, especially those providing Dynamics 365 related services or products.

   

Qualifications:    

• Bachelor's degree in Computer Science, Information Technology, or related field required.
• Master’s degree preferred.
• 15+ years of related IT Experience
• 3-5 years of proven experience as a Microsoft Dynamics CRM Architect.
• 5+ years working with Microsoft Dynamics CRM customization, configuration, and integration.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• Microsoft Dynamics CRM certifications are a plus.
• Microsoft Dynamics Field Service Experience desired.

This role is eligible for a hybrid work schedule and is based out of our Bridgeton, MO Corporate Office.      Our organization offers benefits that are the best fit for you at every stage of your career:      Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more.      Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.      Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.