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Key Account Manager-Amazon


Panasonic Canada Inc.
  • Mississauga, ON, Canada
  • Hybrid, Canada
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Panasonic Canada Inc.      For over 100 years, Panasonic has been committed to enhancing the well-being of people, communities, and society.  Our technologies and solutions have been developed with one aim in mind:  to enrich our lives and make life better – simpler, healthier, safer, more enjoyable, and more sustainable. Panasonic Canada Inc. (PCI) is a leading technology provider to businesses, government agencies and consumers across the region. The company leverages its strengths in Living Spaces, Immersive Entertainment, Sustainable Energy, Automated Supply Chains and Connected Solutions to provide lifestyle solutions to consumers as well as secure and resilient integrated solutions for B2B and B2G customers. We are proud to be recognized as one of Greater Toronto’s Top Employers for 2020, 2021 and 2022. Come join our journey.       What Panasonic Canada Inc. Offers   
  • Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account
  • Panasonic Retirement Pension Plan (RPP/DCPP)
  • Group Retirement Savings Plan (RSP)
  • Generous Parental Leave Top Up
  • Education Assistance Program/ Tuition Reimbursement
  • Employee Purchase Program
  • Employee & Family Assistance Program (EFAP)
  • Competitive Rates on Home and Auto Insurance
  • Employee Volunteer Program – Paid Time Off for Volunteer Days
   Panasonic Canada Inc. Hybrid Work Model      Panasonic Canada Inc. supports a hybrid work model. We understand that flexibility is essential for employees to do their best work while also balancing personal and life needs. Employees can expect to be in the office for a variable number of days per week based on the needs of the business unit, while having the ability to also work remote.       Panasonic Canada Inc. offers a Flexible Work Options policy which includes the ability to work remote, mobile, and create a compressed work schedule.       Key Account Manager - Amazon:       Builds strategic partnerships with customer by better understanding the account's business and aligning PCI services to meet the account's needs. Develops market share and positioning in all product categories. Manages all sales activities between PCI and account to ensure the sales plan forecast, budgets, profit, inventory are consistent with the business plan. Participates in the preparation of the Divisional annual business plan and marketing investments. Contributes to the PCI Demand Planning process by reaching consensus with forecasting, producing an accurate forecast, effectively using Demand Planning component of IBP, and providing accurate and timely information. Provides support for all elements of Amazon E-Commerce platform management, including self-serve aspects.      Please note this is a full-time opportunity.      Responsibilities:       
  1. Sales and Business Development - Establishes higher market shares by impacting customer's overall business, improving sell-through promotions, and online brand representation on existing customer platform. Uses an analytical approach to sell by focusing on available data to help predict future performance trends. Collaborates with internal and external teams to develop and implement successful long lead promotional plans and digital campaigns to meet customer requirements. Resolves daily issues regarding credit, pricing, accounting, shipping, contract, supply chain, stock, product knowledge and information, master data issues. Prepares and delivers dealer presentations as required.
  1. Self Service Account Management - Validates, prepares, submits all financial claims. Prepares and uploads all National Promotions into Vendor Central for execution. Responds in a timely fashion to platform maintenance requirements. Drives sales results through self-serve selling opportunities.
  1. Reporting, Sales Forecasting and Accuracy - Assists in the preparation of sales forecasts and reaches consensus with the IBP process. Tracks sales, targets, forecast and last year in relation to the Business Plan, daily. Communicates issues, or trends with Demand Planner. Negotiates and collaborates with buyers and supply chain groups on an on-going basis to achieve forecast accuracy.
  1. Contract Negotiations - Creates alignment with customer by category on annual targets, sales programs, and investments. Requires collaboration with Product Team and in-depth financial analysis to support the process.
  1. Brand Protection - Works with cross functional team to investigate Brand Protection issues. Determines corrective actions required with Brand Team support.
  1. New Model Onboarding - Works with cross-functional teams to identify and prepare new assortment selection for customer. Executes all elements of new model launch.
   The Successful Candidate Will Have:      
  1. Requires High School graduation with 10 years plus sales experience. An acceptable equivalent would be University or College graduate in sales or marketing, with 5 years sales experience.
  2. Minimum 3 years’ experience managing Amazon platform relationship is required.
  3. Knowledge of the consumer electronics industry is considered an asset.
  4. Working knowledge of Microsoft Office, SAP, Vendor Central is a must.
  5. Manage complex problem-solving including planning and organizing promotions with a focus on all Peak Season Events, preparing Business Plan recommendations and managing contract negotiations.
  6. See through day-to-day resolution of issues including credit, shipping, contract, supply chain, pricing, stock, product knowledge and master data issues.
  7. Excellent relationship building and management skills required to influence customers and negotiate settlements to complex problems.
  8. Routine problem solving is required to give support to the account and resolve daily issues.
   How to Apply      Please include a PDF copy of your current resume.      Diversity, Equity, and Inclusion at Panasonic Canada Inc.   In order to drive our business to continued heights, our business practices and our contribution to society must be rooted in diversity, equity, and inclusion. We foster an environment in which everyone is able to share their voice and talents, in a safe space, where they have the opportunity and resources to fully realize their potential. We are therefore committed to developing and realizing programs, tools and processes that ensure a diverse, equitable and inclusive environment for our employees      AODA Policy      Panasonic Canada Inc. has an accommodation process in place and provides accommodations for    job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.      Only candidates selected for an interview will be contacted.      We thank you for your interest in working for Panasonic Canada Inc.       #LI-DNI  


  • Mississauga, ON, Canada
  • Hybrid, Canada
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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