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Technical Specialist/ Industrial Automation hybrid in Newark NJ

REQ: REQ-132929 Sales Support/Operations

Panasonic Industrial Devices
  • Newark, NJ, United States
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Panasonic – Technical Specialist

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey. 


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What You'll Get to Do:

  • Provide technical support for distributors, customers, and sales team via phone and email
  • Assist in product selection process with customers and distributors
  • Accurately log phone calls into a networked database on a daily basis and distribute daily to the field sales organization for follow up
  • Conduct technical product training for Panasonic employees and customers on an as needed basis
  • Responsible for writing support documentation of technical support aids such as cross-reference guides, web page construction, etc.
What You'll Bring:

Education & Experience:  
  • BS in Electrical or Mechanical Engineering or other related technical degree or
  • 1-2 years work experience in the industrial automation industry in a technical related capacity
  • An understanding of automation products such as PLC, HMI, Servo, and sensors, or industry preferred, this is not an IT support position
  • Proficient in Microsoft Office software, with strong Word and Excel ability
Competencies:
  • Ability to work independently
  • Multi-tasking with disciplined time management
  • Analytical with a attention to detail and follow through 
  • Customer focused and service oriented 
  • Creative contributor and team oriented 
  • Proactive customer approach
  • Dynamic presentation skills
Communications:
  • Internal: Contact with Sales Team and National Sales Manager, Product Managers, Warehouse and Distribution Operations Division, Marketing, and Technical Services Division along with Customer Service Representatives 
  • External: Direct customers, Distributors, or Rep’s

What We Offer:

  • Competitive compensation package
  • Comprehensive benefits
  • Pet Insurance
  • Paid Parental Care Leave
  • Employee Referral Program
  • Educational Assistance
  • Flexible Work Program
  • Volunteer time Off
  • Casual Dress Code
  • Total Well Being Program

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.

#LI-New Jersey

#LI-HD1



REQ: REQ-132929 Sales Support/Operations

  • Newark, NJ, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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