The Senior Quality Engineer contributes to developing the Quality strategy, policies, processes, standards, and systems for the company and its supply chain to operate within. Champion our Quality Management System providing leadership to multidisciplinary teams to properly address external and internal opportunities and drive continuous improvement effort to contribute to the achievement of company goals.
Role and Responsibilities
Role and Responsibilities
- Oversee effective implementation and sustaining of the Quality Management System throughout the company, including Internal Audit, Corrective Actions, calibration, risk management and process improvement.
- Provide training on Quality issues, new or improved processes and Quality and development methodologies.
- Collate and analyze quality data for monitoring targets and process enhancement.
- Monitor and report on Key Performance Indicators (KPIs) and Quality objectives and promote the use of Problem resolution techniques such 5 Why’s, A3, 8D, etc.
- Lead continuous improvement and Quality projects by using Lean Six-Sigma, Poka-Yoke (Error Proofing), and Kaizen.
- Coordinate the LPA process and follow up on process corrections and action items.
- Perform Investigation and drive action items to improve Cost of Poor Quality (COPQ), Warranty issues and Customer concerns.
- Perform key process and product audits for compliance to QMS, customer and regulatory requirements.
- Provide leadership to Quality personnel
- Quality Support to NPI projects, developing FMEA and control plan for new product and processes.
- First Article inspection
- Monitoring vendor performance and coordinate SCAR process.
- Provide prompt response and perform investigation for customer complaints
- Develop Quality processes and Inspection plans
- Participate on special project teams representing the quality department as assigned by the Quality Manager.
Qualifications and Education Requirements
- BS Degree in an Engineering field.
- Experience managing Quality systems focused on ISO9001:2015
- 5+ years in Manufacturing Quality Engineering.
- 2+ years managing personnel
- Demonstrated knowledge and ability to apply Statistical Quality Tools (i.e MSA, Cpk, SPC, Sampling Plans, Control Plans)
- Knowledge of Advanced Product Quality Planning (APQP), such Production Part Approval Process (PPAP) and Failure Mode and Effect Analysis (FMEA)
- Lean Six Sigma Manufacturing knowledge
- Ability to use a systematic approach for Root Cause Analysis
- Leadership & Interpersonal skills
- Ability to use data systems (Baan, PDM, etc.) and
- Microsoft Office (Excel, Powerpoint, Minitab)
- Ability to develop, coach and manage direct/indirect personnel if required.
Preferred Skills
- ASQ CQE Certification (Desirable)
- ISO 9001:2015 Certified Auditor
- Green Belt / Six Sigma Certification
- Refrigeration/ HVAC experience, highly preferred
- APQP and PPAP’s
- Sampling plans and Gage R&R
- Project Management
