Job Title:
Sr. IT Analyst (PENA)
Work Shift:
Days
Department:
PENA Technology Group
We are seeking a highly skilled and versatile Senior IT Analyst to join our growing Infrastructure and Operations team. As a Senior IT Analyst, you will be a pivotal member of our dynamic team, leveraging your expertise to drive technological innovation, support junior team members, and contribute to strategic planning efforts. Your role will encompass a wide range of responsibilities, from providing technical guidance and mentorship to collaborating with vendors and participating in advanced data analysis. You will play a vital part in the design and implementation of new system configurations, ensuring seamless operations while adhering to security and compliance standards. Your strategic insights and project management skills will contribute to the realization of our department's goals and the organization's overall success.
Essential Duties:
- Provide training and mentorship to junior IT Analysts, helping them develop their technical skills, problem-solving abilities, and understanding of IT best practices.
- Offer guidance on complex technical issues, troubleshoot problems, and assist in resolving escalated support cases.
- Collaborate with vendors to ensure timely and effective resolution of hardware and software issues, including managing service level agreements (SLAs) and escalations.
- Evaluate vendor performance and propose changes or alternatives when necessary to optimize service delivery.
- Work closely with your team supervisor and other stakeholders to contribute to the development of the DTG department's strategic plans and goals.
- Participate in discussions and brainstorming sessions to identify opportunities for technological innovation and improvement within the organization.
- Utilize advanced analytical tools and techniques to analyze complex data sets and generate actionable insights.
- Interpret data trends and patterns to inform decision-making, resource allocation, and process improvements.
- Collaborate with cross-functional teams to design and implement new system and software configurations that align with business needs and technological advancements.
- Identify areas for process optimization and automation, driving efficiency gains and enhanced user experiences.
- Stay current with industry trends, enriching your expertise and sharing knowledge to promote growth and innovation.
- Create comprehensive documentation for system architectures, design decisions, and technical specifications, ensuring clear understanding by stakeholders.
- Document system and software configurations, detailing settings, dependencies, and rationale to facilitate replication and troubleshooting.
- Ensure compliance to all Panasonic policies and procedures including SOX, ISO-9001, ISO-27001, and ITGC/ITAC.
- All other similar or related duties as assigned.
Personal Protective Equipment (PPE) Requirements:
- To ensure the health and safety in the workplace and for the protection of our employees, wearing PPE is a requirement for some roles at PENA and may include equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, bump cap, and a full hazmat suit that includes a respirator.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Education:
- Bachelor’s degree in IS/CS, or similar discipline, and/or equivalent related work experience.
- Preferred:
Essential Qualifications:
- Excellent communication skills (spoken and written), including the ability to explain and present technical information; effectively train/advise users on information technology issues; prepare written documentation in a clear and concise style.
- Draw on creativity and out-of-the-box thinking to explore problems and provide innovative technical solutions.
- Demonstrated ability to work in a fast-paced, flexible environment and take the initiative to learn new tools and concepts quickly.
- Willingness to learn new technologies and software applications.
- Creative thinker with attention to detail; strong analytical, multitasking, and interpersonal skills.
- Approachable and adaptable.
- Ability to work independently and as part of a team.
- Ability to learn quickly and handle many changing projects and requests.
- Must be able to wear personal protective gear/equipment regularly and properly.
- Must have working-level knowledge of the English language, including reading, writing, and speaking English
Preferred Qualifications:
- Ideal candidates will have A minimum of 5+ years of experience in IT, with progressively increasing responsibility.
- Previous experience in mentoring/training and vendor management is highly desirable.
- Profound understanding of various IT systems, software, and technologies.
- Proficiency in data analysis tools, project management software, and system integration techniques.
- Solid project management skills, including the ability to manage multiple projects simultaneously, allocate resources efficiently, and deliver results on time and within scope
- Experience working in a large-scale production or manufacturing environment.
Preferred License(s):
- None
Preferred Certification(s):
- ITIL Foundations
- CompTIA A+
Physical Demands:
- Candidate must be able to walk long distances and stand for extended periods of time. Also, the candidate will be required to lift and/or carry IT peripherals.
Physical Activities: (Percentage of time (equaling 100%) during the normal workday the employee is required to)
- Sit: 40%
- Walk: 30%
- Stand: 20%
- Lift: 10%
Required Lifting and Carrying: (Required frequency is: Not required (0%), Occasional (1-33%), Frequent (34-66%, Continuous (67-100%)
- Up to 10 lbs.: Occasional
- Up to 20 lbs.: Occasional
- Up to 35 lbs.: Occasional
- Team-lift only (over 35 lbs.): Occasional
About Us:
Panasonic Energy of North America (PENA) is collaborating with Tesla at a massive battery factory near Reno, Nevada which is known for its quality of life and expansive outdoor adventures. Panasonic's role at the Gigafactory is to manufacture and supply cylindrical lithium-ion cells to Tesla for their electric vehicles and energy storage systems.
Over the past few years, the Gigafactory has grown to the largest lithium-ion battery factory in the world. Together with our partner Tesla, we continue to revolutionize the lithium-ion battery space and accelerate the world’s transition to sustainable energy and transportation.
Our mission at PENA is to make the vision of affordable Electric Vehicles a reality by producing the world’s safest, high quality, and lowest cost batteries. Through this effort we will create a clean energy society and our products will change society’s use of and perceptions of electric power.
In addition to an environment that is as innovative as our products, we offer competitive salaries and benefits.
Supplemental Information:
Pre-employment drug testing is required. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. without restriction.
Panasonic is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
Thank you for your interest in Panasonic Energy of North America.
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