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Solutions Program Manager

REQ: REQ-130286 Sales Support/Operations

Panasonic Industrial Devices
  • Rochester, NY, United States
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Panasonic – Solutions Program Manager


Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey. 

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The CPM is a seasoned professional with Software Solutions Sales experience, who can communicate effectively with potential manufacturing customers using both Operational Technology and Information Technology terminology & concepts. They will act as the account manager for customers all the way from a potential lead to installation of the solution. He or she will be well versed in manufacturing technologies and processes in order to be a trusted advisor and consultant to customers.

What You'll Get to Do:

Lead Qualification:
  • Quickly assess and qualify the leads to rate and prioritize the potential customers for fit to our target market and solution.
  • Follow up on a regular basis with high potential customers to progress them through the buying process; Document all interactions and tasks in Salesforce.com.
Customer Visits:
  • Deliver presentations and demonstrate the Panasonic Logiscend applications to prospects and their key decision-makers, highlighting benefits and success stories.
  • Travel to potential customer sites to understand customer issues, offer our software solutions, discuss ROI scenarios with the customer and evaluate proper fit for both customers and Panasonic.
  • Demonstrate Logiscend using a demo kit, videos and power-point as needed, engage in OT or IT discussions and highlight to the customer the benefits of Logiscend versus competition.
Solutions Development:
  • Collaborate with Sales Engineer, Systems Engineer and other technical resources as needed. Develop a practical solution to the customer problem using a combination of the Panasonic Logiscend platform software, Panasonic hardware and 3rd party hardware, as needed.
  • Drive customer requirement calls, ensuring that expectations are clearly set and managed internally and externally to enable high levels of customer success and satisfaction
  • Collaborate with the customer champion to develop the business case and return on investment for the Panasonic solution; Communicate the value the solution will bring to the site and help them sell the proposal to their stakeholders.
  • Develop Rough Order of Magnitude estimates and detailed price quotations and solution proposals with calculated margins. Present the proposal to Panasonic IIoT leadership for approval.
  • Provide regular updates to Management on progression of the various accounts; Keep Salesforce.com updated with accurate close dates, revenue, and product demand.
  • Identify and develop new Solutions opportunities through proactive engagement with customers, and ensure that these initiatives are well aligned with the solutions roadmap.  Serve as solution delivery expert for the execution of the customer projects.

What You'll Bring:

Education & Experience:  
  • A minimum of 6 years of experience in direct selling of software solutions to capital goods manufacturing customers
  • Bachelor's Degree or the equivalent experience in a technical or software field required
  • Experience in integrating hardware and software systems preferred
  • Manufacturing or Industrial Logistics domain expertise preferred with experience in RFID and other Real Time Location System solutions a plus.
  • CRM experience with Salesforce.com preferred
Competencies: 
  • A passion for the customer with a strong commitment to offering solutions to their problems.
  • Self-motivated with demonstrated ability to work both independently and in teams on complex problems.
  • Excellent computer and technical skills to be able to demonstrate software and hardware to potential customers; technically savvy
  • Ability to multi-task and drive multiple projects through the solutions cycle effectively; Proactive and diligent on prospect or customer follow-up 
  • Ability to work well with colleagues, influence, motivate and drive the teams to completion
  • Effective time management, with well-developed organizational skills and change management experience. 

What We Offer:

  • Competitive compensation package
  • Comprehensive benefits
  • Pet Insurance
  • Paid Parental Care Leave
  • Employee Referral Program
  • Educational Assistance
  • Flexible Work Program
  • Volunteer time Off
  • Casual Dress Code
  • Total Well Being Program

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.

All applicants are subject to the Company’s mandatory vaccination policy.  All employees are required to be fully vaccinated with an authorized COVID-19 vaccine as a condition of employment, unless they are eligible for and obtain an exemption based on a reasonable accommodation because of a disability or a sincerely held religious belief, practice, or observance. 

#LI-New York

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REQ: REQ-130286 Sales Support/Operations

  • Rochester, NY, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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