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Senior UX Researcher

REQ: REQ-124223 Marketing

Panasonic R&D
  • Palo Alto, CA, United States
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About Yo Labs:

Technology has changed daily life in a way no one could have imagined. It’s made us more productive, capable and connected. But it has come at a cost. We’re productive, but overwhelmed. Capable but paralyzed by too many choices. Connected, but only if social media counts. Living this way creates a void in our daily lives. Yo Labs is here to change that. Our team is committed to alleviating the mental load that our modern world has created by putting human connection back into technology and caretaking at the heart of everything we create.

As a Senior UX Researcher you will work with a small team of designers and engineers to build new apps, services, and hardware from the ground-up. You will help us stay focused on the user. In this role, you will create understanding and empathy around user needs, stated and unstated. You will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like field visits, ethnography, surveys, usability testing, and logs analysis. Your research will help us create useful, usable, and delightful new products and features for people. You’ll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings.You will collaborate to solve complex problems and craft intuitive, beautiful, and useful experiences. 

In addition to executing research fundamentals flawlessly, you will help create workflows and processes for a dynamic, fast-moving, agile company to ensure the creation of high quality, high performance, scalable software. 

What You’ll Get To Do:

  • Conduct independent research on multiple aspects of products and experiences.
  • Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
  • Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • Understand and incorporate complex technical and business requirements into research.
  • Advocate research findings to diverse audiences through written reports and in-person presentations.
  • Define and guide team UX processes, methods, and culture to drive collaboration and innovation.

What You’ll Bring: 

  • 5+ years of experience conducting impactful research in an applied product setting
  • BA/BS degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience. Preferred: Master's degree or PhD in a related field.
  • Experience with research design utilizing various methods including but not limited to usability studies, contextual inquiry, and surveys.
  • Experience in a variety of product spaces, applied research and/or academic settings.
  • Proficiency in communicating user research findings with cross functional partners to drive impact.
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
  • Strong understanding of UI/UX best practices.
What We Offer:
  • Opportunity to join a hyper-growth startup on a mission to make well-being attainable for modern families
  • Competitive compensation 
  • Comprehensive benefits (Medical, Dental, Vision, HSA, FSA)
  • 401(k) with employer match 
  • Life & Short Term Disability Insurance
  • Supplemental Medical Coverage
  • Unlimited PTO 
  • 12 Company Holidays 
  • Paid Maternity & Parental Leave
  • Paid Caregiver Leave 
  • Employee Assistance Program
  • Group and 1-on-1 Career Coaching
  • Pet Insurance
  • Casual Dress Code
  • Catered Lunch & Snacks 
  • Discounts on Panasonic products
  • Company Social Events

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest.

REQ: REQ-124223 Marketing

  • Palo Alto, CA, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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