Sorry, you need to enable JavaScript to visit this website.

Project Manager – StoreConnect Service Specialist

REQ: REQ-135319 Engineering

Hussmann Corporation
  • Charlotte, NC, United States
Apply Apply

Maintain and manage the District's StoreConnect Program including monitoring and developing product maintenance programs based upon identified opportunities.

Responsibilities:

1. In cooperation with District Area Service Manager, creates proposals for additional service work to address repairs that are identified

2. Monitor sites for non-automated actionable events, creates in a way that can be score carded, works with District leadership and assigned service technician on diagnosis and repair, and reports out on findings.

3. Develop and implement a Preventative Maintenance program based on opportunities identified by StoreConnect.

4. Work with the ASM to visit customer sites throughout the territory addressing difficult or complex problems identified through the StoreConnect program.

5. Advise the ASM, Dispatcher or Technicians responsible for StoreConnect sites of additional work identified by StoreConnect to be performed while on site (maximizing activity during non-Overtime hours).

6. Work with the StoreConnect team directly to provide feedback, support for alert improvements, and new algorithms requests and development.

7. Track performance of StoreConnect sites and reports out the results monthly. Manage customer Service Level Agreements requirements for StoreConnect contracts.

8. Work with ASM to ensure that store walk-thorough and site surveys are completed.

9. Coordinate with ASM for assigned areas, the completion of building surveys of HVAC and refrigeration equipment/controls and operational costs and validation of preliminary information for leadership.

10. Analyze data and construct validation reports for repairs and findings for customers and resolve major deviations from scope with team after project scope validation.

11. Responsible for data mining by identifying possible cost-saving opportunities or risk items that will occur on various projects.

12. Assist the District Leadership Team in establishing a viable value proposition for implementing StoreConnect in the market, including specific applications of Return on Investment.

Qualifications:

  • Bachelor's degree or equivalent refrigeration technical experience required.
  • 5+ years of refrigeration technical experience with Hussmann, preferred
  • Clean driving record with a valid driver's license
  • Ability to prioritize multiple competing priorities in a fast paced environment
  • Enhanced PC skills required (Microsoft Office Suite
  • Advanced knowledge of refrigeration systems
  • Mechanical aptitude with advanced electrical knowledge
  • Must exhibit determination in issue investigation and resolution
  • Ability to collaborate and be an alliance builder

You will be eligible for a hybrid-remote work schedule

REQ: REQ-135319 Engineering

  • Charlotte, NC, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

Join our Talent Community!

Not ready to apply? Joining our talent community not only provides you with job updates but insider peeks on some of the innovative technologies you could work on.

START HERE