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Product Support Engineer, Solar remote position candidate needs to be located in Southern California

REQ: REQ-135963 Engineering

Panasonic Eco Solutions
  • United States
  • Los Angeles, CA, United States
  • San Diego, CA, United States
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Panasonic – Product Support Engineer, Solar

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey. 

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What You'll Get To Do:

Works with licensed engineers to ensure a code compliant solution is presented. Participates in trade organizations to ensure products are up to current codes, standards, and regulations and provides input on new code adoption cycles. Analyzes PV and energy storage system data performance, troubleshoots system failures, and works with internal and external Panasonic stakeholders to address any product shortcomings. Prepares technical bulletins and white papers to address complex engineering concepts within the power generation, transmission, and distribution segments.

Engineering and Design:

  • Assists with the technical development of new and existing solar and storage products and collateral including but not limited to solar panels, inverters, racking, batteries, software, drawings, data sheets, installation manuals, technical bulletins, and energy simulations.
  • Works collaboratively with internal and external stakeholders to design and develop new products and build upon existing platforms to further success in the marketplace.
  • Utilizes CAD software to create electrical line drawings and mechanical design packages.
  • Create, review, and modify engineering and construction documents to ensure code compliant designs are provided by Authorized Installers
  • Create the logic for various utility rate structures, test within a lab environment, and work with the ESS team to ensure Panasonic’s solution meets minimum requirements.
  • Facilitate application, documentation and review of product and system compliance certifications and local code requirements for solar and energy storage systems.

Product Software Development:

  • Advances product and industry knowledge through active participation in trade organizations and continuing education opportunities.
  • Maintains database of national and local codes applicable to solar and energy storage product design, permitting, safety, and performance.
  • Work closely with Product Management and Engineering to maintain technical & functional knowledge of existing and new products.
  • Responsible for translating market needs into technical specifications for new product and software development.
  • Stay up to date on applicable building, electrical, interconnection codes, suppliers, industry best practices, new products and applications, and apply to assigned projects.

Technical Service:

  • Maintains communication with internal and external stakeholders, including but not limited to regional sales managers, contractors and Authorized Installers, Panasonic manufacturing facilities, licensed professional engineers, third party vendors, NRTLs, and sales engineers.
  • Visit jobsites in the U.S. market to provide technical support for system installation or commissioning, process improvements that could be achieved with product modifications and document training and best practices for solar and energy storage products.
  • Stay up to date on applicable building, electrical, interconnection codes, suppliers, industry best practices, new products and applications, and apply to assigned projects.
  • Collaborate with vendors, factories, sales managers, operations and marketing teams. Monitor and analyze customer requirements, account developments, trends and progress as well as ensures customer support.

What You'll Bring:

Education and Experience:

  • Requires B.S. degree in an engineering discipline pertaining to mechanical engineering electrical systems and power electronics or equivalent
  • Requires 3 plus years experience in solar and energy storage engineering and design or installation
  • Requires prior experience creating and reviewing mechanical and electrical CAD drawings using AutoCAD and 3D modeling software, with a knowledge of required standards and code compliance in the US market
  • Requires knowledge of industry safety codes for energy storage and PV installation
  • Preferred experience in product development in residential energy markets within the US
  • Preferred experience with smart home integration and networking protocols including Modbus TCP,IP, CANbus, DNP3.0, and ICCP and IoT cloud-based projects
  • Ability to obtain Professional Engineering license
  • Possess a strong understanding of energy market structure, rules and regulations, and high-level economics, with proficiency in the engineering and physics of the system
  • this is a remote position where we prefer the candidate be located in southern California


  • Strong ability to quickly comprehend and explain complex engineering concepts in simple, effective terms
  • Impeccable time management skills
  • Critical problem-solving skills to address and analyze complex engineering challenges and provide tangible solutions
  • Strong communication customer service


  • Excellent communications skills with the ability to navigate a wide range of internal and external environments
  • Ability to work within a team environment
  • Team player with a sense of optimism, resilience, and perseverance     

Other Requirements:

  • Ability to travel up to 60 percent within the U.S. and work outdoors at project sites that may experience extreme heat and or cold
  • Ability to work on a computer for extended periods of time
  • Ability to sit for extended periods of time

What We Offer:

  • Competitive compensation package
  • Comprehensive benefits
  • Pet Insurance
  • Paid Parental Care Leave
  • Employee Referral Program
  • Educational Assistance
  • Flexible Work Program
  • Volunteer time Off
  • Casual Dress Code
  • Total Well Being Program

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.


REQ: REQ-135963 Engineering

  • United States
  • Los Angeles, CA, United States
  • San Diego, CA, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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