Administer order management process for commercial HVAC and refrigeration repair parts.
Identify customer needs and resolve parts or equipment issues with the sale and timely delivery of quality parts and solution offerings.
Act with a sense of urgency and accountability to satisfy the customer by fully identifying customer issues and offering timely and quality solutions.
Convey to suppliers and solve problems relating to delivery, quality or pricing.
Process orders received from service and installation teams.
Create, update, and reconcile purchase orders.
Adhere to purchase order company policies and procedures.
Place parts orders for multiple departments.
Support orders in inventory, purchasing, pricing, and warranty administration processes.
Review invoices for purchased commodities as required by accounts payable.
Load/unload parts for inbound/outbound shipments as needed.
Additional responsibilities as assigned.
Formal Education Requirement: High school
Minimum Years of Experience Necessary: One year
- Forklift certification a plus
- Successfully manage multiple, competing priorities/task in a fast-paced work environment.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Excel
- Strong organizational and time management skills.
- Flexibility to work outside normal working hours.
- Knowledge of refrigeration and/or HVAC is preferred.
- Ability to maintain the highest level of customer service at all times.
- Capability to make decisions, learn quickly, think rationally and exercising good judgment.
- Work effectively in diverse team environment.
- High level of professionalism and diplomacy.
Our organization offers benefits that are the best fit for you at every stage of your career:
Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more
Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.
Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factors.