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NOC Architect, Sr.

REQ: REQ-133238 IT

Panasonic Avionics Corporation
  • Irvine, CA, United States
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Our new global headquarters is conveniently located in Irvine, CA near John Wayne Airport in the Park Place development. For our onsite and hybrid employees you will be able to enjoy amenities such as access to many restaurants and shops, running trails, a fitness deck, outdoor seating, dry cleaning, car wash, free garage parking, car charging stations, shuttle service for train commuters, outdoor games like bocce, horseshoes, gaming tables, pickle ball, and basketball. For more information on Park Place visit parkplaceirvine.com. 


Who we are: 

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!  

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills, and more. 

If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/.  

JOB SUMMARY

  • Develop and maintain a high-level design plan for the overall logical and technical NOC architecture, working with strategic decision makers inside PTS NOC/MCC and ensuring alignment and cooperation with corporate IT policies. Help provide a secure, reliable, scalable, flexible, maintainable, and efficient customer facing Panasonic Technical Services footprint to meet current and strategic business objectives. Provide technical guidance and training to the implementation & operational support team members to ensure overall design consistency. Support the 24/7 Network Operations Center/Maintenance Control Center (NOC/MCC).


MAJOR RESPONSIBILITIES

  • GENERAL
    • Formulates strategic technical plans and strategies for the PTS NOC & MCC, factoring in a strong knowledge of the future vision of the organization. Uses this information to significantly influence future NOC technology strategy.
    • Prepares PTS NOC technology strategy and gap analysis recommendations, commensurate with business direction, for presentation to senior PTS management and IT Steering Committee.
    • Provides recommendations and assessment of development/test/production ground based, airline customer facing environments for interrelated areas (server, storage, database, network, security) design, implementation, documentation (standards, processes, controls) and operational management of NOC related products and services
    • Responsible for PTS based solution options, trade-offs, design, and implementation. Responsible for PTS application integration. Responsible for review and implementation of third-party solutions or tools for PTS. Responsible for standards definition and review.
  • Strategy & Planning
    • Recommends and modifies PTS design and architecture to ensure compliance to relevant internal policies & contracted/ regulatory obligations; evaluates and recommends new products and presents to the IT Steering Committee.
    • Provides advanced multi-disciplinary knowledge, skills and experience in technical architecture and design.
    • Develops and recommends capacity planning for PTS customer facing, ground based technology systems.
    • Develops strategies and direction for PTS customer facing, ground based customer systems and solutions using current and emerging technologies. Drives out inefficiencies and proposes and implements with relevant approvals, cost savings in airline customer facing platform, product, and operational areas.
  • Acquisition & Deployment
    • Collaborates with Engineering, software development, other relevant internal business units and management to define business requirements for technical systems development and gain relevant buy-in for all strategic technical plans.
    • Brings technical knowledge from external sources and incorporates those ideas into technical services.
    • Leads PTS customer facing, ground based systems design efforts on technical solutions for the most complex projects, entailing high levels of risk, integrating multiple technologies and with broad, strategic impact across multiple customer areas.
  • Operational Management
    • Provides architectural consulting expertise, direction and assistance to system analysts, system administrators and other engineering-based architects
    • Develops and executes test plans to check infrastructure and systems technical performance. Reports on findings and make recommendation for improvement
    • Assists and guides in effort to move from reactionary to proactive (trouble-shooting environment to problem prevention).
    • Enables tighter business/technology alignment, better-quality decisions and the successful implementation of a customer facing, ground based systems architecture


What we’re looking for: 

  • College diploma or university degree in the field of Computer Science preferred; equivalent experience may be considered in lieu of education requirement (only if the experience is directly related to, and would be used toward fulfilling the duties of the position)
  • Minimum 11 progressive years of work experience in the information technology field; specifically in IT service, operations, and leadership type roles.


KNOWLEDGE/SKILL REQUIREMENTS

  • Expertise of technology architecture and infrastructure standards with the proven ability to design hardware and software solutions, systems options and risks analyses in order to successfully integrate solution with business requirements.
  • Broad technical knowledge across all information technology related domains including Network, Security, Operations and Server/OS platforms including UNIX, Apple Mac & Windows, Enterprise storage (SAN, NAS, VTL), relational object database implementation & integration and virtualization technologies.
  • Advanced understanding of integration points and interfaces and ability to ensure that next generation technology allows for seamless integration.
  • Proven ability to translate business needs into technical architecture requirements.
  • Ability to quickly comprehend the functions and capabilities of new technologies.
  • Understands system analysis and synthesis, modeling, conceptualization.
  • Knowledge of business re-engineering principles and processes.
  • Exposure to multiple, diverse technical configurations, technologies, and processing environments.
  • Project/transition planning. Able to manage and coordinate key project elements.
  • Proven ability to operate across multiple projects concurrently and assume the responsibility for the appropriate technical and architectural implementation of projects.
  • Well-developed spoken and written interpersonal and communication skills, executive-level presentation skills.
  • Proven ability to influence decision making over a wide spectrum of management and technical contacts.
  • Highly self-motivated and self-directed.
  • Uses independent judgment to ensure projects/assignments are completed accurately and on-time.
  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
  • Resolves a wide range of issues in imaginative as well as practical ways.
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.


OTHER REQUIREMENTS

  • Some domestic (less than 10%) and international (less than 5%) travel may be required for the purpose of cross training, capacity management & meeting with off-site personnel/management.
  • May be required to undertake temporary work assignments in other states, counties or countries as operational requirements dictate.
  • Current passport in good standing

Our Principles: 

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude 


What we offer: 

At Panasonic Avionics Corporation we realize the most important aspect of leading our industry is the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program. 

  • We offer flexible remote work options depending on your role. Where possible, we offer fully remote or hybrid work opportunities. 
  • Paid time off: Exempt Salaried employees receive unlimited PTO. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company-paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked. 
  • Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA &HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP.  
  • 401K with 50% match on up to 8% contribution, full vested from day 1 
  • Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse, and child, AD&D Insurance, Long-term and Short-term Disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program. 

All applicants are subject to Company policies, third-party customer and worksite requirements, and government requirements, regarding vaccination and/or testing for COVID-19.  Where permitted by applicable law, applicants may be required to be fully vaccinated with an authorized COVID-19 vaccine as a condition of employment,unless they are eligible for and obtain an exemption based on areasonable accommodationbecause of a disability or a sincerely held religious belief, practice, or observance. While the Company strongly encourages COVID-19 vaccinations, it may require vaccination and/or testing for positions in which third-party customers, worksite, or government requirements apply, in accordance with applicable law. At those locations where requirements apply, exemptions will be considered based on applicable law. 

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety-sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Avionics Corporation. 

REQ: REQ-133238 IT

  • Irvine, CA, United States
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As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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