Maintenance Services Technician I

REQ: REQ-113226 Technical Service and Repair

  • Burlingame, CA, United States
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Brief Description

Under direct supervision, perform Line Maintenance on Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out systems troubleshooting using basic computer and electronic theories and test equipment. Remove and replace components and equipment in accordance with regulations, policies and procedures. If applicable, complete all administrative duties associated with maintenance actions performed. 


About PTS (Panasonic Technical Services) 
Panasonic Technical Services operates the largest IFEC line maintenance and repair networks in the world.  Our mechanics and technicians located at both international airports and customers major hubs across the globe provide support that is tailored to meet an airline’s individual needs. PTS brings together all of the engineering, technical, and logistics infrastructure to support and deliver superior in-flight connectivity solutions to our Aviation customers. 


IFEC and Aircraft Systems Maintenance:

  • Perform under supervision allocated maintenance tasks including component replacement, adjustments, and functional tests which includes but not limited to:
    • Remove and replace components in accordance with all applicable documentation.
    • Troubleshoot system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post rectification.
    • Perform Cabin Sweep’s in accordance with Panasonic LMP’s and report findings.
    • Perform Built-in (BIT) and manual test.
    • Perform Software and Media Loading.
    • Clean components and equipment racks if applicable to contract.
    • If applicable, complete customer documentation in accordance with customer specific requirements
  • Ensure timely escalation and coordination in close contact with direct Supervisor of any problem occurring in the assigned aircraft area.
  • Perform other reasonable related duties as assigned by direct Supervisor.
  • As required, work on other aircraft equipment as assigned.
  • Communicate and interface with customer.




  • Assist in the management of airside inventory, cycle counting, packaging and shipping of inventory.
  • Maintain high standards of housekeeping health and safety and tool care.
  • Perform other reasonable related duties as assigned by immediate Supervisor or Management.


  • Essential Aircraft maintenance experience.
    • Ability to determine if an LRU requires replacement.
    • Ability to determine if a unit is bad from stock or requires further troubleshooting.
    • Ability to use basic troubleshooting equipment and applicable techniques.
  • Excellent communication skills.
  • Ability to work in a high-stress, high-pressure environment.
  • Ability to work in a team environment.
  • Proficient computer skills in Microsoft Word, Excel and Outlook.
  • Basic computer skills in using Linux preferred.
  • Ability to work in a team environment.
  • Normally receives detailed instructions on all work.
  • Use professional concepts while applying company policies and procedures to resolve a variety of issues.
  • Must have strong communication skills both verbal and written.


  • Education or coursework completed in a technical field of study.
  • Electronics, military or avionics background required.


  • Ability to pass extensive security and background checks.
  • High school diploma or equivalent.
  • Airframe license is a plus.
  • Ability to work in a high-stress, high-pressure environment.
  • Determines methods and procedures on new assignments.
  • Works on problems of moderate to diverse scope requiring considerable judgment and initiative.
  • Understands implications of work and makes recommendations for solutions.
  • As a skilled specialist completes tasks in resourceful and effective ways.
  • Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with one or two years of related industry experience.
  • Must have the legal right to work in the assigned country through nationality, visa or work permits.
  • May require both international and domestic travel, up to 25 % of the time, to other line station locations to provide relief from time to time as required.
  • Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
  • Must be able to work any shift, weekends and holidays.
  • Manual dexterity to grasp and work with tool parts and equipment.
  • Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
  • Ability to operate under extreme weather conditions and in confined spaces for extended periods.
  • Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.
  • Climb and work from ladder or platforms.

This role will not provide applicants with sponsorship employment benefits or work visas. 

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy.  All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America. #LI-SR2

REQ: REQ-113226 Technical Service and Repair

  • Burlingame, CA, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.