Lead Service Technician

REQ: REQ-122500 Service/Installation

  • Salem, NH, United States
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Description

  • Partner with Service Coordinator/Dispatcher to assess potential system issues based upon customer information and assign tasks accordingly
  • Function as liaison between office, service, and install to promote continuity between departments
  • To perform prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers
  • Maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenience stores, and cold storage facilities
  • Survey new customer sites and assist in quoting service and maintenance
  • Development and maintenance of excellent customer relations
  • Provide technical support, guidance, and training to service technicians at all levels
  • Implement pertinent training/provide opportunities for ongoing professional development
  • Intrinsically involved with screening, interviewing, and hiring new technicians
  • Additional responsibilities as assigned

Requirements

  • 5+ years in commercial refrigeration; supermarket experienced preferred; strong HVAC
  • High school diploma/GED/vocational school or 7+ years’ experience in lieu of education
  • Valid driver’s license and maintain a safe driving record accordance with the fleet policy
  • Must be physically able to walk distances, bend and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
  • Must have excellent verbal/written communication skills, detail-orientated and motivated
  • Must have strong mechanical aptitude
  • Strong leadership and business acumen
  • Must be able to work nights and/or weekends as required
  • EPA 608 Universal Certification
  • Superior decision-making ability and paperwork skills
  • Excellent verbal and written communication skills, detail orientated and highly motivated
  • Able to schedule work for other technicians
  • Able to correctly teach all the previously listed items

Benefits

  • Company vehicle provided
  • Incentives paid twice per year
  • Benefits effective first day
  • Paid training with access to extensive Hussmann Institute Online library
  • Paid vacation and 12 paid holidays
  • Excellent medical, dental, vision and prescription coverage
  • Matching 401K
  • Tuition reimbursement (industry related)
  • Streamlined hiring
  • Paid drive time (including overtime)

Hussmann International, Inc. is an Equal Opportunity Employer

REQ: REQ-122500 Service/Installation

  • Salem, NH, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

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