Lead a team of service technicians based upon a specified demographic area or project/customer assignment to respond the customer’s need for service and maintenance of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning system commonly installed in supermarkets, convenient stores and cold storage facilities.
Description
- Partner with Service Coordinator/Dispatcher to assess potential system issues based upon customer information and assign tasks accordingly
- Function as liaison between office, service, and install to promote continuity between departments
- To perform prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers
- Maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenience stores, and cold storage facilities
- Survey new customer sites and assist in quoting service and maintenance
- Development and maintenance of excellent customer relations
- Provide technical support, guidance, and training to service technicians at all levels
- Implement pertinent training/provide opportunities for ongoing professional development
- Intrinsically involved with screening, interviewing, and hiring new technicians
- Additional responsibilities as assigned
Requirements
- High school diploma/GED and certification from a technical school with 7 years of experience or high school diploma/GED and 10 years of experience in the field
- Valid driver’s license and maintain a safe driving record accordance with the fleet policy
- Must be physically able to walk distances, bend and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
- Must have excellent verbal/written communication skills, detail-orientated and motivated
- Must have strong mechanical aptitude
- Strong leadership and business acumen
- Must be able to work nights and/or weekends as required
- EPA 608 Universal Certification
- Superior decision-making ability and paperwork skills
- Excellent verbal and written communication skills, detail orientated and highly motivated
- Able to schedule work for other technicians
- Able to correctly teach all the previously listed items
Benefits
- Company vehicle provided
- Incentives paid twice per year
- Benefits effective first day
- Paid training with access to extensive Hussmann Institute Online library
- Paid vacation and 12 paid holidays
- Excellent medical, dental, vision and prescription coverage
- Matching 401K
- Tuition reimbursement (industry related)
- Streamlined hiring
- Paid drive time (including overtime)
Our organization offers benefits that are the best fit for you at every stage of your career:
Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more
Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.
Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factors.