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Laptop Repair/Configuration Technician

REQ: REQ-132602 Supply Chain

Panasonic Connect, Professional Services
  • Elgin, IL, United States
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Company Overview:

As technology evolves at a resounding pace, so too do the needs of our customers and the communities they serve.  Support in today’s market has transitioned from simple warranty support to complex end-to-end solutions.  With comprehensive service and support offerings, our job is to keep your team well-equipped, productive, and connected.  Our highly trained staff of technicians provide expertise ranging from hardware integration and warranty support to product customization and field-ready kitting.  Our multilingual customer engagement specialists are on standby, ready to assist your team with advanced troubleshooting and diagnostics 24/7/365.  We are committed to providing best-in-class service and solutions, ensuring successful outcomes and enhancing the customer’s experience.

Essential Job Functions:

  • Use computer-based systems to enter/record required data
  • Receive, verify, and stock inventory from various vendors
  • Fill, pick, and prepare part requests/orders for shipment
  • Perform assembly and upgrade services on laptops and tablets
  • Assist in maintaining accurate inventory records
  • Arrange for delivery or shipment of parts as required
  • Conduct periodic inventory audits and resolve discrepancies
  • Complete accurate defective part documentation
  • Miscellaneous daily tasks including clean-up activities
  • Perform hardware diagnostics as needed
  • Perform quality inspection of all completed processes
     

Requirements:

  • High school diploma or the equivalent
  • Basic understanding of computer components
  • Ability to work independently as well as in a team environment
  • High attention to detail
  • Must be able to read/interpret basic technical manuals
  • Ability to work in a fast-paced environment
  • Possess good organizational and decision-making skills
  • Positive, flexible and team-first attitude
  • Effective communication skills
  • Ability to learn new processes and procedures
  • Must be able to lift and / or move objects with a weight of 20 to 70 lbs
  • Experience in assembly, upgrade, and/or repair of electronics preferred
     

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety-sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.

REQ: REQ-132602 Supply Chain

  • Elgin, IL, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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