Founded in 1906, Hussmann is a leader in manufacturing, selling, installing and servicing refrigerated display merchandising equipment and refrigeration systems. Hussmann, a Panasonic company, is headquartered in Bridgeton, MO with manufacturing and distribution facilities in the U.S. and Latin America. Hussmann products include refrigerated and non-refrigerated display merchandisers, refrigeration systems, evaporative condensers, heat exchange coils, beverage coolers, walk-in coolers and freezers, and other related products. Hussmann also provides installation, service, maintenance and aftermarket parts.
With a traditional ERP Business Analyst background, this IT Lead is responsible for the application(s) oversight, support and optimization of the core functionality inherent to traditional business lifecycles. This team member must be business minded with the ability to work productively with business peers and decision makers across various Sales Support, Supply Chain, Manufacturing, and Finance disciplines. With best practices in mind, this includes troubleshooting to identify, recommend, develop, implement, and support cost-effective technology solutions needed to control, report and analyze transactions through the relevant processes. This role is a mid-level individual contributor and will be empowered to share/mentor their expertise with peers and business partners alike. This IT Lead must be flexible and thrive on problem solving both within and sometimes outside of their domain expertise. The main ERP concentrations:
ERP Application Ownership / Hands-on Support and Problem Solving / Strategic Projects
Support and Maintenance
Application(s) oversight, including corresponding management of vendor partners
Provide day to day support and troubleshooting of user and application problems as it relates to functional transactions
Document and perform periodic maintenance as required by business processes
Furnish configuration support \ explanation as needed for regulatory compliance
Track all outstanding work through production ticket system
Strategy and Planning
Identify operational inefficiencies resulting from poor business practices, bad data and system or integration constraints
Recommend current fixes or alternative solutions in conjunction with Hussmann’s standardized footprint
Keep current with the latest technologies
Initiate and engage business customers in new product reviews, tests and pilots
Foster strong relationships with business leaders by engaging in key business decisions \ activities that drive and control transactions
Effectively collaborate and cross train other functional and technical IT peers
Develop and Implement
Collect, document and analyze business requirements
Identify and solution gaps between business requirements and standard functionality
Establish project plan to manage expectations in terms of scope and phase timing
Configure setup and test functionality that supports the relevant lifecycle. This includes standard and custom interfaces to all peripheral applications.
Manage data conversion including cleansing efforts, validation and timing
Develop and maintain test scenarios
Develop training materials, schedule and conduct Super User training. Oversee End User training
Develop End User procedures for new business processes. Includes documenting and validating with user community
Position Requirements
Formal Education & Certification
Bachelor’s degree in Information Technology, Engineering, Finance, Business or related area
Minimum seven (7) years of ERP Business Analyst or Development experience including at least one full implementation cycle and post-implementation support in a Manufacturing or Warehouse environment
Minimum three (3) years as team lead or project management experience
Knowledge & Experience
ERP experience is required. Preferred in Oracle, Infor XA, Baan IV, AS400 or Mainframe
Strong, cross functional experience in Manufacturing or Warehouse Mgmt / Inventory
Cross functional experience in Order to Cash or Procure to Pay lifecycles
Strong understanding of project management methodology
SQL programming \ interface design and build is preferred
Working knowledge of relational databases including database schemas and data analysis
Experience with vendor management including contract, renewals, business reviews, etc.
Experience with service delivery (internal or external)
Proficient PC skills in Microsoft Office
Excellent written and oral communication skills with the ability to adjust presentation based on the audience
