Sorry, you need to enable JavaScript to visit this website.
Back to Search

Installment Support

REQ: REQ-128644 Customer Service

Panasonic Connect, Professional Services
  • Leawood, KS, United States
Apply Apply
  • Deliver Microsoft Deployment Services which include SCCM and MDT Services
  • Provide pre-sales technical consultation to our customers, account managers, partners, and resellers.
  • Utilize a solutions approach to customer requests to develop a complete solution for customer requirements with both Panasonic and 3rd party products as necessary.
  • Resolve technical issues related to Panasonic hardware and software, based on issues and our customers’ business processes.
  • Manage customer issues to resolution by drawing on support resources from Engineering, Service, and Operations.
  • Maintain a current understanding of emerging technologies and trends.
  • Act as Project Manager for various projects as needed as related to your position.

Preferred Skills:

  • Extensive technical and architectural knowledge of Microsoft Windows, Client and Server
  • Experience working through the entire project lifecycle
  • Outstanding customer support, communication, and documentation skills
  • Proven ability to maintain high customer satisfaction
  • Deep knowledge of hardware driver staging in MDT / SCCM
  • Extensive skills with scripting in Powershell, Javascript, AutoIT
  • Extensive knowledge of enterprise IT environments.
  • Expert knowledge of Microsoft Operating Systems (Windows 7/8/10 and Server Oss)
  • Familiar with mobile device operating systems, including Android and iOS.

REQ: REQ-128644 Customer Service

  • Leawood, KS, United States
Apply Apply
Back to Search

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

Related Jobs

See All Careers

  • Bilingual Call Center Agent

    Panasonic Connect, Professional Services Leawood, KS, US
    Provide front-line support to business-to-business clients (non-consumer) via phone, email and chat to customers on various Panasonic products. Assist customers in basic troubleshooting and provide support for Panasonic software applications. Create repair orders, process service loaners/exchanges, and otherwise assist customers with technical issues within established guidelines.
    Req: REQ-132735

  • Call Center Agent - WFH

    Panasonic Connect, Professional Services
    Our team of Support Specialists are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus of this team is to ensure end users have the support and knowledge they need to effectively utilize Clearview within their day-to-day operations. 
    - Must be located in New Brunswick, Canada
    Req: REQ-130431

  • Customer Service Representative/ Supply Chain/SAP exp. Position Located in NW Burbs of Illinois

    Panasonic Eco Solutions Rolling Meadows, IL, US
    The Customer Service Representative is the first point of contact and works closely with each customer to provide them with support on a daily basis with management of orders and beyond.
    Req: REQ-131859

  • Order Entry Specialist

    Panasonic Connect, Professional Services Leawood, KS, US
    The Order Management Specialist provides top-tier customer service to their assigned accounts through proactive management of orders from receipt through shipping and by partnering with cross-functional team members to ensure best-in-class results.
    Req: REQ-133076
  • PNA Avionics

    Repair Service Administrative Representative I

    Panasonic Avionics Corporation Lake Forest, CA, US
    Req: REQ-132575

Join our Talent Community!

Not ready to apply? Joining our talent community not only provides you with job updates but insider peeks on some of the innovative technologies you could work on.

START HERE