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Director of Quality Operations

REQ: REQ-142504 Quality

Panasonic Energy of North America
  • De Soto, KS, United States
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If you are passionate about contributing to a sustainable future and being part of a dynamic team shaping the electric vehicle revolution, this opportunity is tailor-made for you. We are seeking dedicated individuals to join us as full-time, on-site team members at our new, state-of-the-art factory located in the thriving city of DeSoto, Kansas.

Essential Duties:

  • Risk Management: The role involves using advanced statistical and predictive analysis techniques (Big Data) to identify potential quality-related risks. Implementing risk mitigation strategies is crucial to prevent issues such as product recalls, safety incidents, losses, or compliance problems.
  • Quality Management System (QMS) Ownership: Maintain and Enforce the Quality Management System across the manufacturing operations to ensure compliance with applicable standards and regulations. Continuously review and improve the QMS to meet changing industry demands.
  • Process Optimization: Identifying opportunities for process improvement throughout the manufacturing cycle is vital. Collaboration with various teams is necessary to implement efficiency-enhancing measures while maintaining product quality.
  • Quality Assurance and Control: Rigorous quality assurance protocols need to be developed and implemented to monitor every stage of battery production. Establishing strict quality control measures is crucial for detecting and preventing defects.
  • Root Cause Analysis and Corrective Actions: Lead investigations into quality issues and non-conformances, conducting root cause analyses to identify underlying problems. Implement corrective and preventive actions to avoid recurrence.
  • Metrics and Reporting: Developing and tracking key performance indicators (KPIs) to measure the effectiveness of quality initiatives is vital. Regular reports for senior management will highlight quality performance, trends, and opportunities for improvement.
  • Talent Development: Building and leading a skilled team of quality professionals is necessary. Fostering a culture of continuous learning and development within the quality department ensures sustained improvement.
  • Customer Satisfaction: Collaboration with sales and customer quality teams is crucial for addressing customer complaints and feedback. This collaboration aims to enhance customer satisfaction and maintain strong client relationships.

Personal Protective Equipment (PPE) Requirements:

  • To ensure the health and safety in the workplace and for the protection of our employees, wearing PPE is a requirement for some roles at PENA and may include equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, bump cap, and a full hazmat suit that includes a respirator.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Educational Background:

Bachelor’s degree in engineering, Quality Management, Manufacturing, or a related field is essential. A Master’s degree or higher education in a relevant discipline can be a significant advantage.


A substantial amount of experience in quality management and manufacturing operations is necessary, typically around 10-15 years or more. This experience should include progressively responsible roles in quality control, quality assurance, process improvement, and leadership.

  • Quality Management System (QMS) Expertise: In-depth knowledge and experience in maintaining Quality Management Systems compliant with relevant standards (e.g., ISO 9001, IATF 16494).
  • Process Improvement: Strong understanding of process improvement methodologies such as Six Sigma, Lean, or Total Quality Management. Proven ability to identify process inefficiencies and implement effective solutions.
  • Analytical Skills: Proficiency in using advanced statistical analysis and predictive analysis techniques (Big Data) to identify potential risks and opportunities for improvement.
  • Problem-Solving Skills: Demonstrated expertise in root cause analysis and corrective action implementation to address quality issues and prevent their recurrence.
  • Industry Knowledge: A deep understanding of lithium-ion battery manufacturing processes, quality standards, and regulations. Familiarity with the electric vehicle and energy storage industries is a plus.
  • Communication Skills: Excellent written and verbal communication skills to interact with cross-functional teams, senior management, and external stakeholders.
  • Strategic Thinking: Ability to align quality initiatives with overall business goals and contribute to the strategic direction of the organization.

Leadership and Management Skills:

  • Proven experience in leading and managing teams, including recruitment, mentorship, and performance evaluation. Strong leadership qualities drive a culture of continuous improvement and collaboration.

Preferred Qualifications:

  • Alignment to Panasonic’s seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude)
  • Advanced Degree: A Master's or PhD in Engineering, Quality Management, or a related field can be a valuable asset.
  • Experience in Battery Manufacturing: Prior experience in managing quality operations within the battery manufacturing industry, especially lithium-ion batteries, would be highly beneficial.
  • Cross-Functional Collaboration: Experience working closely with sales, customer quality teams, and other departments to enhance customer satisfaction and product quality.
  • International Exposure: Experience working in a global context, understanding international quality standards and practices, can be advantageous.
  • Innovation Mindset: An innovative approach to quality management, incorporating new technologies and approaches to enhance quality control and assurance.
  • Presentation Skills: Proficiency in creating and delivering effective presentations to communicate quality initiatives and performance metrics.
  • Vendor Management: Experience in working with suppliers and vendors to ensure the quality of incoming materials.

Preferred Certification(s):

  • Relevant certifications such as Certified Quality Manager (CQM), Certified Six Sigma Black Belt (CSSBB), or Certified Quality Engineer (CQE) demonstrate a commitment to quality and process improvement.

Physical Activities: (Percentage of time (equaling 100%) during the normal workday the employee is required to)

  • Sit:                                                       40%
  • Walk:                                                   30%
  • Stand:                                                 20%
  • Lift:                                                      10%

Required Lifting and Carrying: (Required frequency is:  Not required (0%), Occasional (1-33%), Frequent (34-66%, Continuous (67-100%)

  • Up to 10 lbs.:                                       Occasional
  • Up to 20 lbs.:                                       Occasional
  • Up to 35 lbs.:                                       Occasional
  • Team-lift only (over 35 lbs.):             Not Required

About Us:

At the heart of this visionary project, Panasonic is committed to manufacturing cutting-edge cylindrical lithium-ion cells that will power the future of electric mobility. These cells will be meticulously crafted to meet the growing demands of the automotive industry, supporting various electric vehicle manufacturers in their quest for eco-friendly transportation solutions.

This role presents a unique chance to be at the forefront of innovation, working within a forward-thinking organization that is committed to environmental responsibility and the advancement of green technology. Be a part of our mission to power the future and make a difference in the world of electric mobility with Panasonic!

Supplemental Information:

Pre-employment drug testing is required. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. without restriction.

Panasonic is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law.  All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Thank you for your interest in Panasonic Energy of North America.

REQ: REQ-142504 Quality

  • De Soto, KS, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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