Panasonic – Director, Logistics Operations
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What You'll Get to Do:
This leader is responsible for leading and inspiring the PNA Logistics Operations Team to deliver operational excellence, strategy execution, and customer delight across all functions. Primary functional leadership responsibilities include international and domestic transportation, warehousing, import and export trade compliance, free trade zone administration, order management, route optimization, 3PL management, bid and contract management, customer program support and overall operational compliance. This leader will build a best in class customer focused operations team through utilization of a lean management philosophy and driven by data-based decisions through KPI management, voice of customer and continuous improvement.
Logistics Operations Management:
- Execute short term and long term strategy to optimize import and export, warehousing and transportation operations through an understanding of best practices and in line with each business unit goal and overall company objectives to optimize end to end supply chain performance.
- Lead and Chair monthly operations performance review and approval meetings that set monthly, quarterly and annual KPI objectives and performance standards with Business Unit Heads, Sales, Product Management, Finance and Operations.
- Develop, present and execute action plans to support achievement of agreed commitments and optimization projects.
- Analyze and evaluate logistics operations plan for compliance information and business gaps effecting inventory and sales. Propose alternative solutions to business units for continuous improvement toward P and L, cost savings and revenue.
- In collaboration with Business Transformation team and IT, develop and implement logistics operations processes and next gen systems, WMS, TMS, track and trace, etc., to support continuous improvement efforts and drive operational efficiencies.
- Develop and maintain relationships with Global Logistics Division and Japan-based business units to support global logistics objectives.
Logistics Operations Management:
- Execute short term and long-term strategy to optimize import and export, warehousing and transportation operations through an understanding of best practices and in line with each business unit goal and overall company objectives to optimize end-to-end supply chain performance.
- Lead and Chair monthly operations performance review and approval meetings that set monthly, quarterly and annual KPI objectives and performance standards with Business Unit Heads, Sales, Product Management, Finance and Operations.
- Develop, present and execute action plans to support achievement of agreed commitments and optimization projects.
- Analyze and evaluate logistics operations plan for compliance information and business gaps effecting inventory and sales. Propose alternative solutions to business units for continuous improvement toward P and L, cost savings and revenue.
- In collaboration with Business Transformation team and IT, develop and implement logistics operations processes and next gen systems, WMS, TMS, track and trace, etc., to support continuous improvement efforts and drive operational efficiencies.
- Develop and maintain relationships with Global Logistics Division and Japan-based business units to support global logistics objectives.
Customer Operations:
- Create and implement a customer focused logistics operation that promotes a positive customer experience and delivers business efficiencies in line with profit, revenue and cost savings goals.
- Transform 3PL and SRM strategies with outsourced partners and labor providers to maximize value added services provided to internal and external customers
- Develop and implement business to business operational strategies and streamlined efficient processes for channel and direct sales for both product and integrated solutions including software and recurring revenue services.
- Drive data based decision making for continuous improvement of customer operations through KPI management and lean six sigma practice.
Talent Management:
- Create and implement a high-performance culture within PNA Logistics operations.
- Lead by example and promote a customer focused, results driven and accountable team.
- Provide Logistics functional expertise to guide and advise management of transportation, warehousing and import and export teams
- Develop talent to insure lean continuous improvement of operations.
- Promote employee development through training, project opportunities for skills expansion, and individual development plans for all team members.
International and Domestic Transportation Management:
- Serves as Sr Account leader for all transportation vendors and partners
- Provides 1st line escalation support for all transportation related matters
- Develop robust SRM program with support of procurement colleagues to drive performance
- Lead annual freight negotiations and contracts for Panasonic North America
- Create and deliver continuous improvement roadmap to optimize the transportation function
North America Warehousing Management:
- Serves as Sr Account leader for all warehouse 3PL partners and related vendors
- Provides 1st line escalation support for all warehouse related matters
- Develop robust SRM program with support of procurement colleagues to drive performance
- Create and deliver continuous improvement roadmap to optimize the transportation function
Compliance and Governance:
- Promotes operational compliance across all PNA Logistics functions. Leads all operational compliance initiatives and drives entire organization to maintain compliance with respect to SOX and laws.
- Develops and implements all audit remediation plans with respect to PNA Logistics and operational activities and manages team for adherence to plans.
- Collaborate with risk management, audit, legal and finance to insure all logistics and operational processes are created and implement with respect to compliance.
What You'll Bring:
Education and Experience:
- BA and BS in Supply Chain, Logistics or related area. MBA a plus
- 10 plus years managing Logistics and Operations teams
- Lean Continuous Improvement Experience Required, Six Sigma certifications a plus
- ASCM and APICS Certifications, PMP Certifications a plus
- Technology or Electronics industry experience
- Operational transformation experience including ERP and SCM Systems implementations
- Innovative and collaborative to drive organizational change
- Benchmark key performance metrics and processes against industry and market leaders; aim for best-in-class performance in key areas
- Strategic thinking and analysis capabilities including identifying risks and opportunities.
- Proven negotiation capability
- Demonstrated communication, presentation, and writing skills.
- Experience managing large, complex projects within a global organization
- Data analytical skills to drive decision making
- Ability to solve complex problems and propose alternative solutions
Communications:
- Ability to communicate across all levels of the organization as well as externally to customers and suppliers
- Collaboration and influencing skills
- Strong verbal and written communication skills
Other Requirements:
- Travel 30 percent
What We Offer:
- Competitive compensation package
- Comprehensive benefits
- Pet Insurance
- Paid Parental Care Leave
- Employee Referral Program
- Educational Assistance
- Flexible Work Program
- Volunteer time Off
- Casual Dress Code
- Total Well Being Program
Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.
WE TAKE OPPORTUNITY SERIOUSLY:
Panasonic prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social and environmental health.
The salary range of $144,100 – $180,100 is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives.
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!
