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Contracting/Service Operations Manager

REQ: REQ-135675 Service/Installation

Hussmann Corporation
  • Salem, NH, United States
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You will manage project management lifecycle, including sourcing, estimating, bidding processes, resource alignment, with focus on strengthening customer satisfaction and business diversification.

 You will manage internal and external customer satisfaction, including investigating concerns, issue resolution, and communications. Customers may include technician, support staff, management, internal departments, union locals, and clients.

You will maintain and achievement of operational financial and budgetary goals, including project margin, expenses, and P&L.

Support and enforce safety culture and behaviors across all levels of branch organization and external contractors, including active participation in safety committees, site visits, inspections, communications, and investigations.

You will be responsible for development, execution, and support of training and development opportunities for direct reports, in addition to support and execution of performance management and corrective action processes.

You will ensure utmost compliance with all applicable legislative requirement and regulations in all branch processes, procedures, and equipment.

Responsible for monitoring, and support of process improvement plans to ensure effective, operation and fulfillment of customer demand.

Responsible for warehouse management of branch resources, including inventory, tracking, reconciliations, and fleet requirements.

You will work with department managers to meet operational demand through identification and use of required skills, talents, and capabilities.

Additional responsibilities as assigned.

Education Requirement:

High School, Bachelor’s Degree, Master’s Degree   

Or: Five years of related experience and/or training; or equivalent combination of education and experience.   

Additional Information:

  • Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC.
  • Strong background in management/supervisory function, in addition to oversight of P&L responsibilities.
  • 3+ years of experience with AS400 or Oracle
  • Flexibility to work outside normal working hours
  • Valid driver's license and safe driving record.
  • Travel within region.

You will be eligible for a hybrid-remote work schedule

Our organization offers benefits that are the best fit for you at every stage of your career:

Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more.

Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents as well as 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.

Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor.

REQ: REQ-135675 Service/Installation

  • Salem, NH, United States
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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