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Account Director

REQ: REQ-133484 Sales

Panasonic Avionics Corporation
  • Chek Lap Kok, Hong Kong SAR China
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Major Responsibilities 
        
                                                                                                           
Customer Interface

·         Develop a strong relationship with key management at assigned customer accounts and assist with other customers as directed to ensure increased customer satisfaction and increased market share.

·         Coordinate as needed with Regional Customer Service Management team consisting of Field Engineering, Program Management Organization, Marketing, and other assigned personnel in order to achieve total customer satisfaction with assigned accounts.

·         Travel to customer locations to develop relationships and completely understand customers' issues. Determines what customer is trying to accomplish, fix, or avoid and then applies expertise to jointly develop solutions.

·         Develop and maintain detailed information on potential customer organizations, key decision makers, and key influencers with the purpose of fostering relationship between customer and Panasonic Avionics Corporation. 

Supervisory

·         Lead, train, motivate and appraise performance of Account Managers in assigned region.

·         Ensure proper implementation of marketing programs, product promotions, and new product launches in order to maintain Panasonic Avionics Corporation as the preferred In-Flight Entertainment supplier. 

Strategic Planning

·         Keep informed of competitors, developments, and trends in assigned region.  Provides regular reports on activities and opportunities in region. 

·         Manage regional budget and helps to establish sales growth and profit targets for the region.

 

  • Strong background in the aviation/avionics industry (typically considered 8+ years), particularly the "Cabin environment". Experienced in the IFEC industry. Solid grasp of Line-fit, Retrofit, Reconfiguration requirements and processes. Significant level of contacts throughout the customer and supply base. (Personal address book may include most senior level of customer contact.)
  • Comprehensive knowledge of system architecture(s) and, where possible, individual LRUs. Firm grasp of dependencies, commercial options, and issues associated with functionality, system, and LRU choices. Comprehensive knowledge of GUI options, application functionality, digital solutions and associated commercial and technical implications for choices.

Knowledge/Skill requirements
Seasoned account management skills, across large, complex/key strategic accounts. Sophisticated rapport building and influencing tools and skills. Very good presentation skills across senior (Board level) and large audiences. Astute negotiation capability with long term / anticipatory perspective. Comprehensive commercial understanding of customer issues, and how Panasonic can create a compelling value

REQ: REQ-133484 Sales

  • Chek Lap Kok, Hong Kong SAR China
Apply Apply

As a global policy, Panasonic does not recognize resumes or other application materials submitted from staffing agencies and search firms outside of our system. Therefore, please do not submit resumes or other application materials through the external Panasonic web site or directly to our employees. Any resumes or other application materials submitted through the external web site or directly to employees of Panasonic or any of its subsidiaries or affiliates will not be eligible for any agency fee, and the resume and other application materials will be added to our database for direct recruitment.

Panasonic assigns only certain positions to approved staffing agencies and search firms that have a current agreement with Panasonic in place. Not all positions are eligible for an agency fee.

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